GENERAL PRIVACY POLICY:

Alt Esc places a high priority on earning and maintaining the trust of our users. Personal data is treated with utmost confidentiality, and explicit permission is sought before sharing any information. In compliance with legal obligations, disclosure of personal information may be made if required by law or in response to legal processes.

 

INFORMATION COLLECTION:

We meticulously collect personal information from visitors to www.altescs.com. This includes a transparent explanation of when and why data is collected, accompanied by a commitment to ensuring the secure storage of this information.

 

TOUR ENQUIRY:

For individuals reaching out with tour inquiries, we gather essential details such as names, emails, mobile numbers, and messages. This information is instrumental in providing a prompt and tailored response to their specific inquiries.

 

BOOKING A TOUR:

To facilitate tour bookings, users are required to create an account, providing their name, email, and mobile number. This information is securely stored and selectively shared with designated vendors to ensure seamless tour coordination.

 

PAYMENT GATEWAY:

Sensitive payment information is diligently handled through a secure payment gateway. Our system neither handles nor stores any financial details, ensuring the highest level of transaction security.

 

LOYALTY AND REFERRAL BENEFITS:

Account creation extends beyond facilitating bookings; it also serves as the gateway to exclusive loyalty and referral benefits, rewarding our valued users for their continued engagement.

 

MAILING LIST SUBSCRIPTION:

Upon subscribing to newsletters on www.altescs.com, users receive regular updates, including company news and special offers. An unsubscribe option is readily available for those who wish to manage their subscription preferences.

 

IP ADDRESS:

In the interest of system security and to enhance geographical data related to bookings, our website logs the IP addresses of visitors. This information aids in recognizing and addressing any potential security threats.

 

COOKIES:

Utilizing cookies, our website personalizes user experiences, refines website functionality, and contributes to the effectiveness of online advertising efforts.

 

GOOGLE ANALYTICS:

We employ Google Analytics for comprehensive usage analysis. This analytical tool enables us to refine website performance without compromising the personal identity of our users.

 

ONLINE ADVERTISING:

Data pertaining to website traffic is harnessed for targeted advertising through services like Google Adwords and Facebook Advertising. Users can manage their preferences for such advertising through respective platform settings.

 

RIGHTS TO INFORMATION:

Users retain the right to request, correct, or erase their personal information. It is acknowledged that certain data is indispensable for participation in our tours, emphasizing a balance between privacy and tour requirements.

 

INTELLECTUAL PROPERTY & TOUR REGULATIONS:

During our tours, strict regulations prohibit note-taking or recording, as the content presented is considered intellectual property. Upholding privacy is paramount, and any reproduction of narratives requires express written consent, ensuring due respect for our intellectual property.